Privacy policy
At Lakes Dental, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data in compliance with applicable privacy laws.
Information We Collect
We may collect the following types of personal information from you:
- Name
- Contact details (phone number, email address)
- Medical and dental history
- Payment information
- Health insurance details
- Appointment history
- Any other information relevant to your treatment
How We Use Your Information
The information we collect is used to:
- Provide dental care and treatment
- Schedule appointments and send reminders
- Process payments and insurance claims
- Communicate with you regarding your treatment or any inquiries
- Maintain accurate medical and dental records
- Improve our services and patient experience
We will only use your personal information for these purposes and will not share your information with any third party without your consent, unless required by law.
Data Security
We take the security of your personal information seriously. We use a range of security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encrypted systems for storing medical records and secure payment processing.
Access to Your Information
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information if it is inaccurate or outdated
- Withdraw your consent to the use of your personal information at any time (note that this may affect our ability to provide dental services)
If you would like to access or update your personal information, please contact us using the details provided below.
Sharing of Information
We will not share your personal information with third parties except:
- With your consent (e.g., for referrals to specialists or submitting insurance claims)
- If required by law (e.g., for government reporting or legal obligations)
- For emergency medical situations
Cookies and Website Tracking
Our website may use cookies and tracking tools to help improve your browsing experience. These tools collect non-personal data, such as your IP address, browser type, and the pages you visit on our site. You can disable cookies in your browser settings if you prefer not to have this information collected.
Retention of Data
We will retain your personal information for as long as necessary to provide you with dental services or as required by law. Once your personal information is no longer needed, we will securely dispose of it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Lakes Dental
200 Lakes Boulevard,
Tauriko, Tauranga
3112
Email: info@lakesdental.co.nz
